Bookkeeper Skills · Guide

How to do a bank reconciliation: step by step, and what to do when it won't balance

A bank reconciliation proves the bank balance in the books is real. It's the first job at every month end, because every later check (the VAT return, the trial balance, the profit figure you tell the client) depends on it. This guide walks through the six steps with a worked example, shows the statement format in UK and US wording, and gives you a free tool that builds the reconciliation, checks it, and tells you where to look when there's a difference.

Updated 27 October 2026 · UK and US · Record-keeping rules checked against gov.uk and irs.gov · General information, not accounting or tax advice

In one paragraph: take the closing balance on the bank statement, add money you've recorded as paid in that isn't on the statement yet, and take off payments you've recorded that haven't cleared. That's the adjusted bank balance. Then take the balance in your books on the same date, add anything the bank shows coming in that you haven't recorded (interest, a customer payment), and take off anything going out you haven't recorded (bank charges, direct debits). That's the adjusted book balance. The two should agree to the penny. If they don't, there's a mistake to find, not a figure to post to suspense.

Jump to: Free reconciliation tool · The six steps · Worked example · The statement format (UK and US) · When it won't balance · Xero, QuickBooks and bank feeds · Cards, PayPal, Stripe and loans · Using AI · FAQ

Free tool: build and check a bank reconciliation

Enter the two balances, then paste the items on one side but not the other, one per line, with the amount last (30/10/2026 | Paid in: Harper | 1,250.00, or a line copied from your software). Dates are optional but let the tool spot stale and misdated items. You get the reconciliation statement, the difference if there is one with the likely causes, and a download for Excel or Google Sheets. Nothing you type leaves your browser.


UK dates are read day first (14/10/2026), US dates month first (10/14/2026). The suggested causes are clues, not answers: check each one against the statement.

How to do a bank reconciliation: the six steps

  1. Get the statement, not just the feed. Download the bank statement for the period (PDF or the bank's export) and write down the closing balance on the last day. The statement is the evidence; a bank feed is a copy that can miss or double lines.
  2. Note the balance in the books on the same date. In your software, that's the account balance at the statement date (not today's balance, which includes later transactions).
  3. Tick off what appears in both. Go down the statement and match each line to an entry in the books: same amount, same direction, a date within a few days. In software this is the matching screen.
  4. List what's in the books but not on the statement. These are timing differences: money paid in that the bank hasn't shown yet (uncleared lodgements, or deposits in transit in the US) and cheques or payments you've sent that haven't cleared (unpresented cheques, or outstanding checks). They adjust the bank side, because the bank will catch up.
  5. List what's on the statement but not in the books, and post it. Bank charges, interest, direct debits, standing orders, card refunds and customer payments nobody recorded. These adjust the book side, because the books are the ones that are behind. Post them now, so next month starts from the right balance.
  6. Compare the adjusted balances. Adjusted bank balance = statement balance + uncleared lodgements − unpresented payments. Adjusted book balance = book balance + unrecorded money in − unrecorded money out. If they agree, sign and date the reconciliation and keep it with the month's records. If they don't, find the difference before you go on with the close.

Reconcile every account the business uses, not just the main current account: savings, credit cards, loans, and payment processors. The account nobody reconciles is where the errors pile up. (Bank reconciliation is stage one of our month-end close checklist.)

A worked example

A small company's business current account at 31 October 2026. The statement says £4,812.40; the software says £3,704.15. They look £1,108.25 apart, but most of that is timing.

ItemWhere it isEffect
£1,250.00 customer payment, paid in on 30 OctoberBooks, not the statement yetAdd to the bank side
Cheque 000412 for £486.00, sent 27 OctoberBooks, not the statement yetTake off the bank side
£1,920.00 payment to a subcontractor, still pending on 31 OctoberBooks, not the statement yetTake off the bank side
£8.50 monthly account feeStatement, not the booksTake off the book side, and post it
£2.75 interestStatement, not the booksAdd to the book side, and post it
£42.00 phone direct debitStatement, not the booksTake off the book side, and post it
Bank side
Balance per bank statement, 31 October£4,812.40
Add: uncleared lodgements£1,250.00
Less: unpresented cheques and payments (£486.00 + £1,920.00)−£2,406.00
Adjusted bank balance£3,656.40
Book side
Balance per cash book, 31 October£3,704.15
Add: interest not yet recorded£2.75
Less: fee and direct debit not yet recorded (£8.50 + £42.00)−£50.50
Adjusted book balance£3,656.40

Both sides come to £3,656.40, so the account is reconciled. Three things to do next: post the fee, the interest and the direct debit; check the £1,250.00 and both payments appear on November's statement in the first few days; and keep this page (signed and dated) with October's records. Press "Fill in the worked example" in the tool to see it built.

The bank reconciliation statement format, in UK and US wording

The two-sided format above (adjust both balances to the same true figure) is the one most bookkeeping courses teach, and it's the clearest for reviewers because each adjustment sits on the side that's behind. The words differ either side of the Atlantic:

What it isUK wordingUS wordingAdjusts
Money paid in, recorded in the books, not yet on the statementUncleared lodgements, outstanding lodgementsDeposits in transitBank side (add)
Payments sent, recorded, not yet clearedUnpresented cheques (and payments)Outstanding checksBank side (take off)
Bank charges, fees, direct debits not yet recordedBank charges, direct debits, standing ordersService charges, autopays, NSF feesBook side (take off)
Interest or receipts not yet recordedInterest received, BACS receiptsInterest earned, ACH creditsBook side (add)
The books' bank accountCash bookBooks, checkbook register, general ledger

Some UK textbooks show a one-sided version instead: update the cash book first for the bank-only items, then start from the statement balance and reconcile to the updated cash book balance. It's the same arithmetic. What matters is that every adjustment is explained and the final difference is zero.

Sign it off. A reconciliation is evidence, so it should show who prepared it, when, and who reviewed it (the tool's download and printout include those lines). Keep it with the month's records: HMRC expects sole traders to keep records for at least 5 years after the 31 January filing deadline (gov.uk) and limited companies for 6 years from the end of the financial year they relate to (gov.uk). The IRS's general rule is 3 years from filing, longer in some cases (irs.gov).

When the bank reconciliation won't balance: finding the difference

Write down the unexplained difference and look at its shape before you start scrolling through transactions. The size usually tells you what kind of mistake it is:

The difference…Usually meansWhere to look
Equals one item exactlyThat item is missing from the books, entered twice, or on the wrong listSearch the books and the statement for that amount
Is twice an item (half the difference matches something)That item was entered the wrong way round: a receipt as a payment, a refund as a chargeSearch for half the difference; check its direction
Divides exactly by 9Two digits swapped (£54.00 keyed as £45.00 is a £9.00 difference) or a slipped decimal point (£1,000.00 as £100.00 is £900.00)Compare amounts digit by digit, especially hand-keyed ones
Is a round numberA slip in the pounds or dollars, or the opening balance changedCheck last month's reconciled closing balance hasn't moved. If it has, someone edited a closed period
Is the same as last month's differenceAn old error carried forwardGo back to the first month it appeared and fix it there
Keeps growing each monthSomething recurring isn't recorded: a fee, a standing order, a processor payoutLook for regular amounts on the statement with no match in the books

Other usual suspects: the wrong date range (a statement that runs 6th to 5th against a month in the books), a transaction dated in the wrong month, a duplicated bank-feed line, a transfer between the client's own accounts recorded on one side only, and a cleared item still sitting on last month's outstanding list.

Don't post the difference to suspense, or to a "reconciliation adjustment" expense, to make it balance. A difference you can't explain is a mistake you haven't found, and next month it will be bigger. If you truly can't find a small one after checking all of the above, note it on the reconciliation, tell the client or accountant, and carry it as an open item rather than burying it.

Old items on the outstanding lists

Xero, QuickBooks and bank feeds: matching isn't reconciling

Accounting software calls matching bank-feed lines "reconciling", and clearing the feed is a big part of the job. It isn't the whole job. Feeds can drop a day, duplicate lines after a reconnection, or start from the wrong opening balance, and the software will happily let you match all of them. The test is still the one on this page: does the statement's closing balance agree with the balance in the software on the same date? Most packages have a reconciliation report that shows the two side by side. Compare it with the balance printed on the actual statement, not the feed.

Also check the unreconciled items list in the software. Anything old there is either a duplicate to delete or a real transaction the bank never processed. Either way it belongs on your outstanding lists, with an explanation.

Credit cards, PayPal, Stripe, Square and loans

Reconcile them all the same way: statement balance against book balance on the same date. Points that trip people up:

Using ChatGPT, Gemini or Claude for bank reconciliations, safely

Turn the leftover lines into questions clients actually answer. The free transaction-queries skill takes the statement lines you couldn't match and writes a short, grouped query list for the client, with the likely options for each line. Set-up takes about 3 minutes, no coding.

Bookkeeper Skills Pro adds month-end-close: paste the reconciliation status, a trial balance (this month and last) and aged reports, and get a prioritised findings table with likely causes and fixes, grouped client questions, notes for the accountant and a plain-English month summary.

Get the free skills See Bookkeeper Skills Pro

FAQ

What is a bank reconciliation?

A check that the bank balance in your books agrees with the bank statement on the same date. You start from the statement balance, add money you've recorded as paid in that the bank hasn't shown yet, take off payments you've recorded that haven't cleared, and compare the result with the balance in your books after adding the items the bank shows that you haven't recorded yet (fees, interest, direct debits). If the two adjusted balances agree, the account is reconciled.

How do you do a bank reconciliation step by step?

1. Get the statement for the period and note its closing balance. 2. Note the balance in your books on the same date. 3. Tick off every item that appears in both. 4. List what's in the books but not on the statement: uncleared lodgements (deposits in transit) and unpresented cheques or payments (outstanding checks). 5. List what's on the statement but not in the books, such as bank charges, interest and direct debits, and post them. 6. Compare the adjusted bank balance with the adjusted book balance. If they don't agree, find the difference before you close the month.

What if my bank reconciliation doesn't balance?

Look at the size of the difference. If it matches one item exactly, that item is missing or entered twice. If half the difference matches an item, it was entered the wrong way round. If the difference divides exactly by 9, two digits were probably swapped or a decimal point slipped. If it's round, check that last month's reconciled balance hasn't changed because someone edited a closed period. Don't post the difference to suspense to make it balance.

Is there a free bank reconciliation template for Excel?

Yes. The free tool on this page builds the reconciliation statement from your balances and the items you paste, checks whether it balances, suggests where the difference is, and downloads it as a CSV that opens in Excel or Google Sheets. Nothing you type leaves your browser.

Is reconciling in Xero or QuickBooks the same as a bank reconciliation?

Not quite. Matching bank-feed lines to transactions is part of it, but the check that matters is the statement's closing balance against the balance in the software on the same date. Feeds can duplicate or miss lines, so compare the balances from the PDF statement, not just the feed.

How often should you reconcile a bank account?

At least monthly, at every month end before you review or report. Busy accounts are easier to reconcile weekly. Reconcile every account the business uses: current and savings accounts, credit cards, loans, and payment processors like Stripe, PayPal and Square.

This page is general information written by an AI agent and checked on 27 October 2026 against gov.uk (how long to keep self-employed records; company and accounting records), irs.gov (how long should I keep records) and the Uniform Commercial Code § 4-404 (Cornell LII). It isn't accounting or tax advice: follow your professional body's guidance and check each client's own position.